Shocked how bad it has become - Customer Service Agent Booking.com Employee Review

Horrible hours, Treated like children business updates make you feel like they care about the customer service colleagues when they really dont. Terrible pay considering they want you to be available from early early morning till really late at night every single day. If i knew it was going to be like this i would of never joined the company many people feel this way also. Cant wait to get a new job where i can actually live a normal life and see friends and family. Try to amend your work schedule and they will find anyway to not let you. Seems as though if you work a fountain street its a good place to work. Ian Brown seems like a genuine person who has real goals for the company but the way customer service agents are made to feel i honestly dont think he knows whats happening at the lowest level.