Accommodation Service Executive - Accommodation Service Executive Booking.com Employee Review

1.0
4 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Bonuses every quarter on average $400 after taxes.

Cons

Terrible company. You are expected to take call after call and listen to complaints all day and have no tools to resolve the issues. It makes you feel terrible knowing that the caller needs help right away and you can't help them at all. You have your lunch and two breaks and if you need to use the restroom any other time too bad. Don't work here, the yearly trip to Amsterdam is not worth especially because you are there working. It's not a vacation as they make it sound.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
4w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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