10 Sept 2018
Booking.com Response
7yWow! Thanks for your feedback, although I am clearly very disappointed with how you feel. My surprise is kind of enhanced by the fact that on Friday I participated in Go Innovate (our week long celebration of Engineering and Product) with a 3 day hack that I thought was one of the most inspiring events we've held and what was most inspiring? The People. I was blown away by the Calibre and passion of our colleagues in engineering, product, analytics et etc. It was a real celebration of collaboration completely at odds with what you describe. Yes some of our tech is dated but we have a plan and are working on it (you must know that). Yes we are still growing and developing as an organisation and growing engineering and product ownership skills. I think your comments about some of your colleagues is frankly insulting. However, I would love to learn more about why you feel the way you do. I'd urge you to reach out to me or Gavin or one of the People Team. I doubt you will of course but that is a shame as you clearly have a strong view and I'd love to understand it (completely in confidence of course) Thanks Ryan