Booking.com

Part of Booking Holdings

Booking.com reviews

Worst place to work at - Customer Service Booking.com Employee Review

1.0

8 Sept 2019

Customer service

Recommend

CEO approval

Business outlook

Pros

Nothing is good, the worst company in every aspect possible

Cons

This place has only cons, I work here for 5 months and am actively looking for Another place urgently

Booking.com Response

Hi, I am really sorry that you feel the way you do, clearly that is not what we want to hear. You’ve not said much on here I can respond to. If you’d like to send me details please drop me an email or work chat. If you really are feeling that way, I hope you find a more suitable role soon. Thanks Ryan

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5.0

30 May 2026

Booker

Recommend

CEO approval

Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

Booking.com Response

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3.0

4 Jun 2026

Account manager

Recommend

CEO approval

Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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Booking.com reviews Booking.com Customer Service reviews Booking.com review

Booking.com

Worst place to work at - Customer Service Booking.com Employee Review

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