Booking.com

Part of Booking Holdings

Booking.com reviews

Best company I have ever worked - Customer Service Specialist Booking.com Employee Review

5.0

5 Feb 2024

Customer service specialist

Recommend

CEO approval

Business outlook

Pros

- Flat hierarchy - Fruits & veg, coffee and tea for free - Canteen for free - Gifts and events - Discount on hotels - Nice atmosthere

Cons

- You can't choose your schedule and days-off

Booking.com Response

Thank you for sharing your perspective. We are glad to see that you can look back favorably on your time at Booking.com, and that you appreciated the workplace and benefits provided. Your review is proof that we are moving in the right direction and should continue to do so. Thanks again, and we wish you all the best for the future. The Booking.com team

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5.0

30 May 2026

Booker

Recommend

CEO approval

Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

Booking.com Response

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3.0

4 Jun 2026

Account manager

Recommend

CEO approval

Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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Booking.com reviews Booking.com Customer Service Specialist reviews Booking.com review

Booking.com

Best company I have ever worked - Customer Service Specialist Booking.com Employee Review

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