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      Booking.com

      Part of Booking Holdings

      Engaged employer

      Booking.com reviews

      Corporate Company - Senior Customer Service Executive Booking.com Employee Review

      2.0
      8 Nov 2015
      Senior customer service executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Love Diversity, colleagues are wonderful.

      Cons

      No clear procedure, unrealistic goals, you can get written up without knowing it was something you could get written up for,pay is lousy.

      Explore other reviews about Booking.com

      5.0
      30 May 2026
      Booker
      Recommend
      CEO approval
      Business outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      4w
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      18 Jun 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      The team had a fun environment.

      Cons

      You have to deal with tough customers.

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