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      Booking.com

      Part of Booking Holdings

      Engaged employer

      Booking.com reviews

      A wonderful culture and memorable work experience - CS Guest Specialist English Booking.com Employee Review

      5.0
      29 Sept 2024
      Cs guest specialist english
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture, people, offices selling experiences not "things"

      Cons

      It was difficult moving up from the role, applied for several roles before I got a promotion

      avatar
      Booking.com Response
      1y
      Hi, thank you for taking the time to share your review here. We are happy to hear that look back positively on your period at the company, and that the workplace culture, our people and offices have contributed to that sentiment. Your feedback and advice to the management is appreciated. Wishing you all the best with your future career endeavors. The Booking.com team

      Explore other reviews about Booking.com

      5.0
      30 May 2026
      Booker
      Recommend
      CEO approval
      Business outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      1mo
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      18 Jun 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      The team had a fun environment.

      Cons

      You have to deal with tough customers.

      avatar
      Booking.com Response
      8h
      Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
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