In search of inspirational leadership and innovation. - Anonymous employee CNA Employee Review

Senior Management changes every 5-7 years and so does the strategy. Management changed again in 2009 and organization still in limbo after 15 months. Struggling to fill key leadership positions and attract top talent. Employee morale and buy in is deteriorating. Many of the stronger leaders leaving and top staff likely to follow over next 6-12 months. Reputation of instability among Agents is likely to be further exacerbated.