Great Intentions, Significant Areas to Improve - Anonymous employee CarGurus Employee Review

3.0
5 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Solid amount of autonomy (this isn't a "If you're in at 9:01 AM, you're late" culture) - Decent pay, 401K matching, annual bonus - Langley Steinert, Jason Trevisan, and Sam Zales are a great example of a power-trio where the top leaders in the company work closely with those who excel in ways they may not. They all have different styles and together represent well-rounded leadership that's approachable, motivating, and highly respectable. (Another shout out to Sam Zales knowing everyone's names....this means a hell of a lot to everyone!)

Cons

It's great that CarGurus boosts their employees internally, but because of this, lower management is not up-to-par in terms of training and experience. While formal leadership training is great, my suggestion is to make sure that mid-level managers are fully prepared to be coaches to the lower-level managers that they oversee. If a manager doesn't feel like they themselves have a readily-present and involved supervisor, no amount of formal training is going to teach them what they need to know. Keep investing in those who lead by example and inspire those around them.

Explore other reviews about CarGurus

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Awesome benefits and perks. Great office environment and makes you want to come to the office. Compensation plan is solid with high income opportunity.

Cons

This opportunity requires a strong commitment. Standard work hours do not always apply based on the customer base

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice office environment with free food and drinks available. The gym and company perks are a nice bonus. There are also some genuinely good people on the team who make the workplace more enjoyable.

Cons

Management can feel overly political, and some managers appear to give more attention and opportunities to favorites rather than treating employees consistently. While the company talks about supporting mental health, the day-to-day culture does not always reflect that message. There is also growing uncertainty about long-term job stability as AI becomes more integrated into the work.

See reviews by: Helpful|Rating|Date|All