Strong sales experience, but management consistency could improve - Sales Associate Coach Employee Review

4.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong brand recognition, good employee discount, competitive incentives, and valuable experience in consultative luxury sales. The role provides opportunities to build client relationships, develop product knowledge, and improve communication, objection-handling, and sales performance. Supportive coworkers can make the environment enjoyable, especially during busy periods.

Cons

Expectations and procedures are not always communicated consistently across managers or locations. The environment can become highly focused on individual and store performance, which sometimes creates unnecessary pressure or confusion. Coaching quality varies, and feedback could occasionally be delivered more privately and constructively. Experience varies depending on location.

Explore other reviews about Coach

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Fun environment to work at and the perks were good too.

Cons

Cut hours when slow season

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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