Great company and experience but with some bad leaders - Anonymous employee Coach Employee Review

3.0
16 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great and successful company, a lot of growth potential, good compensation, people stay for a while

Cons

I had a terrible manager who would manage by fear, leave you do your work on an island with no guidance or possibility to ask questions but would yell at you for any tiny mistake or if you did something she didn’t agree with. She also didn't care about your growth potential. Everyone on the other teams would get promoted, but she managed the only team with no promotions. This person was an exception in the company that has a lot of great people and leaders in it. It is just too bad to leave a couple of bad leaders ruining the experience for their teams. Fortunately, this person got fired after my departure from the company. It is just too bad that it took 6 years and a lot of constant complaints to HR from everyone on her team to finally see that happen.

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5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good managers Friendly environment everyone is willing to help

Cons

Minimal Benefits during slower months hours can get cut by a lot

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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