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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      It was good - Customer Service Representative Cox Communications Employee Review

      4.0
      13 Feb 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      401 K, room for advancement, discount on services, nice people.

      Cons

      Training program was rushed but fun.

      avatar
      Cox Communications Response
      3mo
      Thank you for sharing your thoughts! We're happy to hear that you enjoyed the benefits, growth opportunities and workplace culture during your time at Cox. Know that we will certainly pass along the feedback regarding your training experience as well so our leaders can continue to evolve our onboarding programs.

      Explore other reviews about Cox Communications

      5.0
      2 Mar 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      2.0
      31 May 2026
      Senior data analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

      Cons

      Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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