Good for new sales individual - Direct Sales Agent Cox Communications Employee Review

3.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good commission checks and easy sell

Cons

A lot of work, and a lot of outside field time

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Cox Communications Response
3mo
Thanks for taking the time to share a review, and for being part of our mission to build a better future! We're glad you agree that Cox is a great place to start a new sales career, as we strive to create a workplace experience that is welcoming, educational and fulfilling. It's also nice to hear that you're enjoying the commission you're earning here and that Cox's products and services are appealing to your customers. We certainly recognize that working in sales requires unique diligence and that it may require time in the field. We want to thank you for your continued commitment, and hope that you'll speak with your leader if you need assistance with your workload. Best of luck!

Explore other reviews about Cox Communications

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

3.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, sometimes free food, equipment provided

Cons

Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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