Solid teams and great people, but an uncertain future - Sr Manager Marketing Operations Cox Communications Employee Review

4.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great privately owned company, imperfect as most organizations are but solid teams and great people. Going thru a large merger so the future is changing. Will be the end of an era.

Cons

Unknown future due to a pending merger

Explore other reviews about Cox Communications

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
3.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, sometimes free food, equipment provided

Cons

Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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