Worst Job Ever! - Solution Sales Specialist Cox Communications Employee Review

1.0
5 Mar 2012
Recommend
CEO approval
Business outlook

Pros

free cable good benefits good PTO [when you are allowed to take it]

Cons

This is a high pressure sales job. The goals are increased almost every month, the pay has gone down several times, and the customers are mostly angry, very angry! The equipment is mostly old. The departments do not communicate. This leads to more angry customers! At the end of the day I'm completely exhausted! [mentally. emotionally, and physically] My overall quality of life has been diminished due to this crappy job. Several new employees have said it best 'I can't believe what I'm expected to know, do and put up with for such a small amount of money!" Everyone I know in retail is looking for another job.

Explore other reviews about Cox Communications

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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