Great Place to Work - Technical Analyst Cox Communications Employee Review

5.0
13 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO for Salaried Employees Inclusive work environment Full Health Benefits 401k Flexible Work Schedule Worklife balance Work remotely Pay for Certifications and Education Bonuses

Cons

They kind of force you to switch positions every 2-4 years. Career Progression is important to them but sometime you like your current position so much you just want to stay.

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Cox Communications Response
6y
Thank you for taking the time to leave a review. We are glad to hear that you’re enjoying the myriad of benefits that Cox offers, and also that you’re enjoying your overall experience with us!

Explore other reviews about Cox Communications

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
3.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, sometimes free food, equipment provided

Cons

Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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