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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      I actually enjoy coming to work. - Solutions Specialist Cox Communications Employee Review

      5.0
      17 Nov 2021
      Solutions specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      I work in retail sales. I help set customers up with new services, take payments, return/exchange equipment and answer questions customers may have. The environment is great. The people I work with are cool, they do their job and have good attitudes. Help is always available. I’ve been in a few retail positions, and this is by far the best one. The pay is pretty good too. There’s plenty of room for advancement in the company.

      Cons

      The systems can be difficult to learn. You spend 1/2 days during your first 8 weeks learning how to navigate the systems in training. Don’t worry, practice will help.

      avatar
      Cox Communications Response
      4y
      Thank you for your review, we appreciate you taking the time to share your experience. We're thrilled to know that you feel fulfilled in your role at Cox and are loving your journey here. Happy to have you as part of the Cox family! Keep up the great work!

      Explore other reviews about Cox Communications

      5.0
      2 Mar 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      2.0
      31 May 2026
      Senior data analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

      Cons

      Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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