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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Review - IT Manager Cox Communications Employee Review

      3.0
      16 Aug 2010
      It manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Cox is a fast moving company with many moving parts. Technology and competition are constantly making the company look for new revenue streams.

      Cons

      Cox is a large company with many differing philosophies throughout the organization.

      Explore other reviews about Cox Communications

      5.0
      2 Mar 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      3.0
      6 Jun 2026
      Retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, sometimes free food, equipment provided

      Cons

      Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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