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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Stressful work; great co-workers - Customer Service Representative Cox Communications Employee Review

      4.0
      15 Feb 2011
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits Excellent training Good working atmosphere Caring team leaders

      Cons

      Call center work is very stressful. If you can't handle being called every name in the book by rude customers this is not the place to work.

      Explore other reviews about Cox Communications

      5.0
      28 Jun 2026
      Director, product management
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great culture & benefits. Part of a great team.

      Cons

      Going to be merged with Charter. Major changes heading our way.

      4.0
      20 Jun 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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