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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Great Benefits - Sr Data Analyst Cox Communications Employee Review

      4.0
      30 Jan 2025
      Sr data analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Healthcare Benefits 401K Match Free Cable & Internet Services for Employees in Market Competitive Pay

      Cons

      Traditional Leadership style; Always reacting to problems and addressing them with 'tried and true' solutions rather than more innovative approaches. Overall lack of processes and communications between groups.

      Explore other reviews about Cox Communications

      5.0
      25 Apr 2026
      Ntt position
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits Work culture time off. Retirement benefits are very good. Spent 27 years with the company they had there ups and downs but overall it is a great company to work for.

      Cons

      Like all companies they have there ups and downs. They always seemed to get through.

      avatar
      Cox Communications Response
      1mo
      Wow, what an incredible tenure! Thank you for being part of Cox's team for 27 years, and for sharing your feedback with us. Wishing you the best of luck!
      3.0
      6 Jun 2026
      Retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, sometimes free food, equipment provided

      Cons

      Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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