T-O-X-I-C - Anonymous employee Credit Acceptance Employee Review

1.0
12 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, Nice perk items, Good amount of PTO granted to you. The company offers a lot of great things as a whole including remote work.

Cons

The most toxic environment I have ever worked for in my 30 years of working. So many things that are not ok, including a boss with an ego problem that is allowed to speak with people like they are beneath him and berate people like they are trash. HR takes it as an opportunity to mediate not remedy the problem. People don't know who to turn to because there is literally no one to help with the way the department is ran and who is running it so instead they just sit miserable, in fear of losing their jobs. I recently had to get on anti-anxiety meds due to my workplace stress because of panic attacks. The company provides a survey that is "optional" but if your employees do not complete it, you are held accountable and are berated for it. BTW the survey is for the Great Place to Work so if the score is not what the company feels is "acceptable" we will need to figure out how to "fix" the problems ASAP. That includes empty promises and a bunch of talk. Senior leaders asking the management team why the turnaround is so high. Instead of listening, they place blame and state we should be doing a better job. The IT department puts together a new WFH package for employees and there are still massive issues. You will be blamed for that too. They preach a work/life balance but if something fails while you are away, that's your fault. And although it is not "expected" you will be available 24/7 to your staff and anyone that needs your assistance. The pay and bonus structure is great but not worth your health. Oh and your bonus will go out the window if the boss feels like you aren't meeting 'his" expectation. No matter how well your team does with their metrics.

Explore other reviews about Credit Acceptance

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay is good and management cares about employees

Cons

None that I can think of

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

Cons

The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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