Company has went downhill over the last few years. No change. High expectations, little support. - Market Area Manager Credit Acceptance Employee Review

2.0
10 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Make own schedule. Benefits are strong.

Cons

Spent 5+ years in this role. Company began to micro manage and shove activities and busy work down our throats. Job lost any fun factor it had with all of the heat coming down from management. You will be micromanaged. Used to be so much freedom here, it has turned into a typical corporate regime. They do yearly wage reviews and normally give a slight bump in salary, but it's quickly followed by "now we expect you to do even more with our stale product and here is some added stress for you sprinkled in". They preach so much change is coming, yet, contract volume stayed roughly the same, even decreased a bit over my tenure. Company will never grow to where they say they are going unless they decide to pay dealers more money and adapt to current market conditions when they happen. It takes over a year for the simplest things to happen here. If you have a good DOS life is slightly easier, if not best of luck to you. LOTS of smoke and mirrors.

Explore other reviews about Credit Acceptance

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay is good and management cares about employees

Cons

None that I can think of

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

Cons

The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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