Great Culture - Anonymous employee Crown Castle Employee Review

5.0
17 Jun 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I definitely feel appreciated for my efforts via good pay, good benefits, good PTO, bonus, and stock. Management encourages ownership and empowerment to get the job done. Lots of opportunities across the country. Big focus on training lately is a huge plus. I feel that this will continue to be a long, fruitful relationship.

Cons

EOM can be rough in the field, but we all understand why. The transition with all the new acquisitions has caused some challenges on the internal IT side (applications, etc) but it's starting to come together nicely.

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Crown Castle Response
7y
We appreciate your review – thank you! We’re so happy you feel appreciated here at Crown Castle. We’re listening to feedback and making strides to ensure our employees feel valued, supported, and encouraged at work. We recognize that we’ve been through a period of change – we’re so thankful for our teammates helping us grow. We’re also thrilled to know that our comms are getting through. We want to be as transparent and open as possible. We’re one company! You can give us more feedback during our Company Conversations or through our intranet homepage.

Explore other reviews about Crown Castle

5.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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