Crown moves too fast making decisions and do not listen to the people doing the work. - Project Manager Crown Castle Employee Review

2.0
29 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Great benefits Depending on what team you are on, managers are great with work/life balance Good bonuses

Cons

Crown used to have a line to get into the company because they truly cared about their employees. In the past 8 years, it just continues to decline. The CEO has made it very clear they have zero interest in listening to the people who do the actual work. They act like they care, but then when the employee survey is sent out, they either skim over or completely disregard the areas that have negative reviews. During the layoffs, it seems like they wanted to get rid of everyone that knew how good Crown used to be. Now they are reorganizing the entire company and the people that are left will now have to clean up the mess. Just a few years ago, they wanted everyone to be able to work most roles from anywhere in the country. People were encouraged to apply for positions regardless of where they sat. Now, it seems like they are going back to districts and requiring people to move to Houston or get let go if they are not in a "regional role". Another decision that has backfired for the employees.

Explore other reviews about Crown Castle

5.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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