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Distribution International

Acquired by TopBuild

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Healthy Work Flow - Customer Service Representative (CSR) Distribution International Employee Review

5.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment, great pacing, good management and administrative personell

Cons

Hours can be long. Sudden changes in expectations from management.

Explore other reviews about Distribution International

5.0
22 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Excellent Senior Leadership Team - very approachable and always considered well-being of DI associates.

Cons

Acquired by a publicly traded company

3.0
5 Apr 2024
Recommend
CEO approval
Business outlook

Pros

- typically 45 hours no weekends - pay is decent - 3% 401k match is good

Cons

- Business would rather be constantly understaffed than hire people for basic roles - Sales goals are unrealistic and out of touch with reality. Managers will downplay slow seasons and your bonus could be $20,000 or $0 with little ability to make an impact. - Leadership is pretentious and unhelpful. If you’re not an old white man you will be treated like a child. TopBuild would rather give failed CEOs from other companies big bonuses than give branches the necessary resources to improve themselves. - There is no positive work culture here. HR doesn’t address hostile work environment complaints and would rather let tenured employees quit

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