Easy Work, Management Makes it Difficult - Crew Member Dunkin' Employee Review

3.0
20 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Depends on location, though mine got generous tips, regulars would typically give $3-5 each for every shift. Customers are pleasant, most coworkers are nice to work with (location dependent), if you had a queer manager it was great

Cons

Management, always was management; never does their proper job (make the schedule), condescending to workers (customer complaints online can confirm this), arbitrary and unclear rules, improper training procedure

Explore other reviews about Dunkin'

5.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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