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      Dunkin'

      Part of Inspire Brands

      Engaged employer

      Dunkin' reviews

      Customer service representative - Customer Service Representative Dunkin' Employee Review

      3.0
      11 Nov 2013
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Got to experience a variety tasks of work from taking orders, transaction, food preparation, etc. Good experience for high school/college students.

      Cons

      You will smell like coffee the whole day after work, doesn't matter how much perfume you put on

      Explore other reviews about Dunkin'

      5.0
      6 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

      Cons

      No cons, overall good place

      3.0
      28 Jun 2026
      Cashier
      Recommend
      CEO approval
      Business outlook

      Pros

      Tips can be great in the morning, and the free coffee makes for a great pick me up.

      Cons

      Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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