Got me by, built my customer service experience, and taught me how to use my voice in a productive manner. - Employee Dunkin' Employee Review

3.0
28 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Fast paced environment for those looking for that kind of atmosphere. Makes the day go by quicker.

Cons

Not much worthwhile potential for upward movement in company. Becoming a manager requires a lot of training and responsibility with little more compensation.

Explore other reviews about Dunkin'

5.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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