Depends on franchise - Crew Member Dunkin' Employee Review

4.0
6 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Make great friends, had fun most days as long as you have a good team

Cons

It all depends on the location and franchise you work at. Some hire people that should not have gotten hired, and then they take forever to fire them. HR sucked in the franchise I worked in, but it’s not like that in all locations.

Explore other reviews about Dunkin'

5.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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