It is a Mid management position - Shift Leader Dunkin' Employee Review

4.0
16 Jun 2021
Recommend
CEO approval
Business outlook

Pros

This job is for people that like a fast paced environment, and are great at multitasking , employees, restaurant's Orders and managing employees. Non less than having own daily responsibilities of their own that will be added to their work cycle.

Cons

The biggest disadvantage is the Salary, which only hourly based and it is not more than the employees that you and can sometimes be the same or less. Basically it is just more added responsibilities and a title that gives you little more authority than your Co-workers.

Explore other reviews about Dunkin'

5.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

See reviews by: Helpful|Rating|Date|All