Depends Largely on the Franchise Owner - Store Manager Dunkin' Employee Review

3.0
7 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Free coffee, 2 weeks vacation.

Cons

Most of your employees are older burnouts or high-school kids who don't care. So employees are a revolving door. Also salary pay but you are essentially always on call to cover the store.

Explore other reviews about Dunkin'

5.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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