It can be a nightmare sometimes. - Crew Member Dunkin' Employee Review

3.0
31 Oct 2021
Recommend
CEO approval
Business outlook

Pros

- Sometimes shifts are worked around your schedule - Received one free bakery item during your break - Free drinks if you have your own reusable cup (except for espresso drinks and frozen drinks - Reduced employee meal during your break - Overall a laidback experience during downtime - PTO (but only 1 hour for 40 hours worked)

Cons

- Instances of wage theft (being clocked out without your knowledge to "keep time low," hours being adjusted if worked beyond shift, etc.) - No manager during the night shift (couldn't do refunds for customers, little supervision or direction during the afternoon) - Sometimes would be left alone on a shift with not enough training in certain positions

Explore other reviews about Dunkin'

5.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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