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      Dynata

      Engaged employer

      Dynata reviews

      Hit or Miss, Really... - Outbound Call Center Representative Dynata Employee Review

      2.0
      27 Oct 2021
      Outbound call center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Somewhat flexible schedule Work From Home Work is pretty easy

      Cons

      Disorganized Management members are not on the same page (often) Hard to get a hold of your supervisor Sometimes there is no work for the day, but you don't know until when you shift would have started.

      avatar
      Dynata Response
      4y
      With the flexibility we offer to part-time employees, sometimes that can mean popular shifts get taken quickly, but we’re glad you found the workload manageable. We can always improve our communication and thank you for the feedback regarding dissatisfaction with your supervisor. When all employees are working from home, it can be harder to find availability to connect, but we certainly want all employees to feel valued and appreciated, no matter the location.

      Explore other reviews about Dynata

      5.0
      11 Nov 2025
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      flexable hours and reliiable pay for the hours you work. paid bi-weekly

      Cons

      you had a quota of calls you had to have daily and complete surveys. I could not make people answer their phones. i had to keep people on phone to complete surveys. some surveys would take 30mins! i could get completes. but i got cussed at and screamed at very regularly. i could still get a complete survey even being cussed at. but they kept making itarder with new quota requirements. it became a job that was way too stressful. hours dried up after presidential election. it wasnt very reliable on hours.

      2.0
      14 Jun 2026
      Call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The schedules are super flexible, team leads are really great

      Cons

      environment can be stressful, low pay and shifts get canceled. It's a little frustrating when your doing your best on surveys and calls and then you get deductions.

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