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      EDF

      Engaged employer

      EDF reviews

      Awful atmosphere. - Customer Service Advisor EDF Employee Review

      2.0
      5 Oct 2020
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Canteen was good, smoking area was spacious.

      Cons

      Salary was poor, managers were awful and had absolutely no idea how to communicate with people under their pay grade. You’re worked relentlessly talking to the general public who have absolutely no idea how to pay bills and seem offended when you ask if they are making a payment ( every call opening). Little to no social interaction without a glare from senior management.

      avatar
      EDF Response
      5y
      Thank you for completing a review. At EDF we have great regard for, and highly value, our customers. We're aware that our Advisors are often the first point of contact for our customers. We hope that you will email us and provide more specific feedback relating to your points around management style and communication. You can contact us here: EDFEmployeeExperience@edfenergy.com

      Explore other reviews about EDF

      5.0
      14 May 2026
      Real time trader
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is a great place to work

      Cons

      None, company is a great place

      4.0
      15 Jun 2026
      Office manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people and beautiful office.

      Cons

      Salary and job promotions can be difficult.

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