Great place to work but no stability and poor pay - BOA Branch Office Administrator Edward Jones Employee Review

2.0
12 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere and I love our clients

Cons

- BOA pay is considered at market but they are comparing us to admin assistants. This job has a lot more responsibility than being an admin. They say that the BOAs are the backbone of the company but the pay is very low. I don’t know a single BOA that can afford their own housing. They all have a second income from their partner or have multiple jobs. Even those that are working in Level 9 and 10 offices which offer the highest bonuses. - high deductible insurance plan with expensive contracted pricing. The lowest deductible available is $3,850 for a single person. That might be ok for the financial advisors who make a substantial amount of money. However, one doctor’s visit could cost a week’s pay for a BOA. Many BOAs go without medical care because they can’t afford it under our plan. - if your FA leaves the company, you could be assigned to a lower level FA which greatly impacts your bonus so you could make less money than you originally made. - they only match $500 in the 401(k) which is laughable compared to other companies. - dead end job

Explore other reviews about Edward Jones

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great starting pay, good training

Cons

I did not find any cons

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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