Working at Edward Jones confirmed what I'd heard about the company... - Service Specialist II Edward Jones Employee Review

1.0
2 Oct 2023
Recommend
CEO approval
Business outlook

Pros

There were some very decent, outgoing and helpful people at the company, but I felt they were not treated well.

Cons

Hired to assist clients in accessing their accounts, the task itself was mostly fruitless due yo the overwhelming number of clients who had just enough computer knowledge to be dangerous. Most aged clients. But even worse was the abuse I saw from management to employees. I'd heard terrible things about Edward Jones from friends who'd worked there. None of the people I knew were still working at EJ -which says something. Management tends toward being old, white and bigoted/prejudiced, both from how I would describe the work environment from my experience, and what my former friends had to say about Edward Jones.

Explore other reviews about Edward Jones

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Incentives, absolutely better than anything

Cons

Nothing other than corporate politics

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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