Great pay and remote work, but poor leadership struggles (channel) - Channel Sales Manager Elastic Employee Review

1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great technology, good pay + benefits, fully remote work

Cons

Channel leadership has no connections or experience in the space and has essentially been rolled into ‘enablement’ , they have zero clue how to properly scale a channel business yet admit that’s what is needed to scale. The GTM strategy is also a mess, they say the focus this new is to solely focus on one of our three offerings, yet no plan how to scale that one offering ‘security’ only doing so because that’s where the comp is crushing us. The market is very saturated and Elastic is falling behind the competition. All of the sellers don’t trust or like the sales leadership as well and has been TONS of turnover and company wide RIF (7% of workforce) announced today. The CRO is strong but he seems checked out and waiting for the equity to cash so he can get out. CEO is also in way over his head.

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Elastic Response
6d
Thank you for your feedback. We are glad to hear that you value our technology, remote work flexibility, and compensation package. We also take your detailed concerns regarding channel leadership, our Go-To-Market strategy, and recent organizational changes very seriously.

Explore other reviews about Elastic

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company benefits and salary

Cons

I have no cons from working here

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Elastic Response
2mo
Thanks so much for your review! We really appreciate you taking the time to submit!
1.0
1 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are talented and hardworking individuals across the company who do their best despite ongoing organizational challenges.

Cons

The organization operates with limited stability, with frequent restructures that repeatedly change team structures, reporting lines, and priorities. This creates a lack of continuity and makes it difficult to execute long-term strategies. Roles and responsibilities are often unclear and shift frequently. As a result, employees can struggle to understand expectations, measure success, or build meaningful ownership over their work. Feedback and communication from leadership are inconsistent, which further contributes to confusion. In some cases, employees are brought in to lead initiatives but are not given the autonomy to do so. Work ownership can become blurred, with overlapping responsibilities and decision-making concentrated at higher levels, reducing effectiveness and accountability. There are also noticeable misalignments between roles and responsibilities. Employees are sometimes tasked with work outside their core expertise, while critical functions may lack experienced leadership. This leads to inefficiencies and slows execution. Advancement and leadership decisions at times appear to be influenced by internal relationships rather than demonstrated expertise or performance, which can impact morale and trust in leadership. Diversity remains an area for improvement, particularly in representation of Black and Brown employees. Overall, the organization often feels reactive rather than strategic, with structural changes used as a substitute for addressing underlying issues.

6
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Elastic Response
1mo
Thank you for taking the time to share your experience. We’re sorry to hear that your tenure at Elastic was difficult. Fostering an environment that is respectful, inclusive, and supportive is something we are very committed to and feedback like yours helps us understand where we still have opportunities. We hope you've shared your confidential feedback through our regular Employee Experience Surveys or your HR Business Partner so we can take appropriate actions. Your honesty is appreciated, and we are committed to improving the experience for all Elasticians.
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