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Embassy Suites

Part of Hilton

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Great people,. property needs updating - Management Embassy Suites Employee Review

4.0
9 Aug 2015
Recommend
CEO approval
Business outlook

Pros

The people you serve and the employees you work with make it all worthwhile. Of course, in a position where customer service is key you have your issues, but you're free to do whatever it takes to make everyone happy. Training was plentiful and help was always available. Benefits were pretty good. Travel benefits were great when available, and if you had a position where you got to know local businesses you always had hook-ups.

Cons

Properties need updating badly. This is a hotel that was introduced in the 80's and unless it was built in the last 7 or so years, they need serious makeovers.

Explore other reviews about Embassy Suites

5.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

great people easy job enjoyed

Cons

sometimes it would be very slow

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

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