It's good money, and if you're into working overtime, there's plenty of that.
It's super easy.
Cons
There is a lot of forced overtime because they refuse to hire enough people. You can't count on having your days off, and so you can't plan anything.
It takes years to go from nights to days.
12 hour shifts can really grind you down.
Exelon Response
6y
Thank you for writing a review! Given the nature of our business being a 24/7 operation, some departments do require round the clock staffing, which will at times impact weekends and holidays. We value the contribution that each one of our employees make to our shared purpose of powering a cleaner and brighter future for our customers and communities.
1. Lots of smart people to learn from.
2. People are willing to teach/mentor/support you in your job.
3) Easy to move around and learn different parts of the company.
Cons
Training can be more organized and detailed
Too much corporate speak
Exelon Response
2w
Thanks for sharing your experience and for being part of the team! We’re glad to hear you’ve found supportive colleagues and opportunities to learn and grow—that’s something we really value.
We also appreciate your feedback on training and communication. There's always room for improvement and we encourage you to share your feedback with your manager, training team, and/or your department's HR partner.
Thanks again for your feedback—it really helps us get better!
Compared to other companies…
Exec leadership is good at change management communications. They make it obvious what they’re planning to do next as external pressures increase.
Everyone has access to copilot
There are a ton of benefits (but they’re confusing and disorganized). Parking rebate, education reimbursement program,
Cons
The worst tech organization I’ve ever worked with. Technology is extremely outdated and the people aren’t helpful. They’ll close your ticket without ever contacting you and you’re left spending hours going in circles. This makes their onboarding VERY difficult for new employees who can’t find anything.
Customer service roles are very very unhelpful. For example- credit card group sent the job aid in response to a question, I shared with them the exact areas where the job aid links were broken and incomplete and got no response.
Compensation was lower than the market by a significant margin.
Exelon Response
1w
Thank you for your positive comments regarding communication, AI access, and benefits.
We recognize that reliable technology and responsive tech support are both critical to a positive employee experience —especially during onboarding. It’s concerning to hear that you encountered difficulty getting assistance and unresolved tickets. That’s not the experience we aim to provide, and your feedback highlights areas where we clearly need to improve.