Customer service-billing - Customer Service Representative Fiserv Employee Review

3.0
1 Dec 2016
Recommend
CEO approval
Business outlook

Pros

fun, team-based environment, job task very easy, easy to hit performance bonuses, good lunch program, group chat with coworkers made it easy to get help quick

Cons

A lot of promoting outside of the company, not a lot of career development or career path exploration within the company as there was talk of in training, insurance expensive, job was not challenging enough and supervisors did not encourage cross-training, difficult to get feedback other than the once a month 15 minute coaching time.

Explore other reviews about Fiserv

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team atmosphere, bonus, pay

Cons

Long work hours at times

4.0
2 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

404
See reviews by: Helpful|Rating|Date|All