Meh. There's better out there. - Anonymous employee Fiserv Employee Review

2.0
26 Sept 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers were excellent people. The local (in-department) environment was collegiate, and encourages exploration and personal growth. The ability to work from home was nice (though this has been discontinued). The pay was slightly better than average for the area, but only slightly. The co-workers are the only reason why this is a two and not one-star review.

Cons

* the Bi-Annual 'Layoff Lottery' (February, every other year; it often makes no sense at all, but Fiserv aquires a ton of small companies, then purges a percentage of all untenured ( >2yr ) employees. This apparently happens every other year, so if you start this year, you're good until 2015, I guess.) * the lack of cohesive documentation in the specialized software at hand * the overwhelming desire to install untested (or at best barely-tested) software into live client projects. * the far-too-siloed departments (which often turns a 5-minute task into a literal ordeal that can last weeks or more) * a highly-disconnected management that prefers platitudes over vision and focus. * The medical benefits quite frankly blow goats; you're better off getting your own policy if you can. (tobacco users take note: you get to pay $70+/mo extra for your habit. No idea what Obamacare is going to add to that) * An unrealistic project schedule algorithm (not taking into account the heavily-siloed structure which often prevents productivity more than it assists it). * No-notice changes in rules, with no attempt at a transitionary period (e.g. discontinuing work-at-home policies entirely without any warning or transition period). * a sales department that over-sells clients, and expects everyone else to deliver on these often impossible promises. * Your workload is variable - it varies from nothing to do (waiting on code, system engineers, the client, etc), to 18-hour workdays - yet management demands that at least 40 hours each week be accounted for in some form or other. * A snake-in-the-grass HR team (note: this review is anon because when you get laid off, you are pushed into signing a "no disparagement" contract, else they withhold your severance pay. Nice of them, isn't it?)

Explore other reviews about Fiserv

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good, very good coworkers and management

Cons

Nothing to complain about at the moment

4.0
2 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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