No longer Fiserv proud - Director Fiserv Employee Review

2.0
25 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Fiserv has some of the greatest people around. People who will step up to help in any situation. Unfortunately the C-level executive leadership does not always recognize that. The benefits are fairly standard in the industry.

Cons

The new c-level leadership has been driving people away. The CEO now requires most people to work from an office. If people do not relocate, they will be asked to leave the company. These consist of key people who have vast amounts of knowledge who are leaving the company. On an internal town-hall The C-level leadership blamed the managers for people leaving the company versus admitting the work from an office was the problem. The leadership team is archaic in their thinking which prevents us from hiring quality people. The c-level leadership is constantly cutting costs and not investing in most solutions. The clients recognize this lack of investment and the associates are forced to deal with the clients justified wrath. Also the leadership will place blame on the employees and lower level management versus acknowledging they are making terrible decisions.

Explore other reviews about Fiserv

5.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a Good Place to work

Cons

Work - life balance is minimal

4.0
2 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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