Corporate rumor mill - Customer Care Associate (EFT) Fiserv Employee Review

2.0
16 Nov 2010
Recommend
CEO approval
Business outlook

Pros

Great paid time off package, Domestic Partner Health Benefits, Location is okay - located near highway. Many schedules available, good with accommodating school schedules.

Cons

-The mid/upper management have a tenancy to gloss over their own mistakes. -Nepotism is rampant. -Employee satisfaction is frequently measured, but dis-satisfaction is never addressed fully. -There is more drama than a 7th grade cheer-leading squad. -Presentation/perceptions of others is often regarded more valuable than hard work/dedication. -Associates are expected to cross train on multiple platforms and receive NO benefit for their willingness to train (unprofessional/inept training department = no procedures etc.)

Explore other reviews about Fiserv

4.0
2 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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