Such a disappointment - Anonymous employee Five9 Employee Review

1.0
20 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have ESPP, RSUs, and free benefits (mediocre ones). My manager is fantastic as is the rest of our team. We generally have to keep our heads down to avoid the politics and hyper-emotional men who work here.

Cons

Where to begin... - PTO is minimal compared to other tech companies (3 weeks per year which includes sick time and a force company "shutdown" where you have to use your own PTO) - Leadership clearly doesn't communicate. Initiatives roll forward with a lot of disagreement. - Return to office took effect this month and they're using badge reporting to spy on employees, so no trust there. - Executives flake on meetings they request. - Executives are very defensive when change is proposed - Things here move very slowly, yet leadership speaks about urgency at the same time. - The CEO talks about culture, but doesn't actually care about employee well-being. - Being a younger employee here is the worst. The old white boys club is all there is. If you're younger than 40, run for the hills.

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Five9 Response
2y
Thank you for providing your insights. We are sorry to learn that your experience has been disappointing. Our leadership team is committed to ensuring Five9 has an environment which allows all of our Five9 team members to feel comfortable bringing their knowledge, experience, and creativity in providing solutions for our customers. We work to achieve this through transparency, support and active listening and encourage you to reach out to your People Partner to help us better understand your perspective and address your concerns.

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