Five9 Reviews

This is, first and foremost, a family-owned business, with several of the family in high positions of leadership, friends of the family making up the EA team, and throughout the positions of any influence. Brothers, sisters, spouses, children. There will be no "fair" treatment here, and don't expect those that do you wrong to be held accountable by those higher up that are ALSO part of the clique. It will be difficult to find peace and receive support if you are mistreated by that group because even your last line of defense, HR, is a personal friend hand-picked by the CEO. There are even family members who make business decisions that don't work here, and you'll have to abide by those, too. I had seen some very cruel things take place for favoritism to the family and its friends. You may drive yourself mad dealing with the immense amount of hypocritical corporate politics around the family and the way rules bend around them and those that are close.

Where to begin... - PTO is minimal compared to other tech companies (3 weeks per year which includes sick time and a force company "shutdown" where you have to use your own PTO) - Leadership clearly doesn't communicate. Initiatives roll forward with a lot of disagreement. - Return to office took effect this month and they're using badge reporting to spy on employees, so no trust there. - Executives flake on meetings they request. - Executives are very defensive when change is proposed - Things here move very slowly, yet leadership speaks about urgency at the same time. - The CEO talks about culture, but doesn't actually care about employee well-being. - Being a younger employee here is the worst. The old white boys club is all there is. If you're younger than 40, run for the hills.