Definitely could be better. - Stock Associate Forever 21 Employee Review

3.0
5 Nov 2009
Recommend
CEO approval
Business outlook

Pros

- Get to see all the clothes before they're put on the floor - Very lenient with taking time off and/or working with your schedule - Managers are usually very respectful, friendly, and listen to your concerns

Cons

- Pay is crap - Some employees screw around on company time (i.e. - watching videos, painting nails, sitting around talking, etc) and nothing is done - Too much shipment, not enough space, and nowhere near enough hours to effectively deal with it - District Manager treats employees like they're slaves - You only get a 10 minute break if you work 5 hours or less; 30 minutes for 6+ hours - Direct Deposit is only for full-time employees - No benefits for part-time employees - No prosecution for shoplifters; aside from using a stupid "recovery statement", we're not allowed to do anything to a customer even if they're very obviously taking something. We're not allowed to call police - not even mall security! - Horrible return/exchange policy - Customers can be extremely rude: they pull stuff off shelves and racks and throw them on the ground if they don't want them, will walk behind you and mess up stuff you just fixed, and basically treat you like crap and act like you have some sort of personal vendetta against them if you tell them they can't do something or we are sold out of an item

Explore other reviews about Forever 21

5.0
16 Nov 2025
Recommend
CEO approval
Business outlook

Pros

fun people fast good hours

Cons

kind of no shifts but good hours

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Clothes, coworkers, flexible hours, fun set ups, good start

Cons

Manager, low-pay, not enough staffing

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