Going downhill fast - Operations Manager Forever 21 Employee Review

2.0
5 Feb 2024
Recommend
CEO approval
Business outlook

Pros

A gracious 30% discount when it used to be 10% for so long and competitive pay.

Cons

The company is struggling every district is down in KPIs and managers are getting heat like never before. They refuse to internally promote but then complain there’s not enough management regardless if you’ve been doing this missing employees job for months effectively. Removed holiday pay and cut management hours from 40 to 32 to save costs even though people need this money to live. I could go on and on about how horrible this company has become over the years

Explore other reviews about Forever 21

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay was decent, managers were nice, & was scheduled to work every day

Cons

One of the cons was that if you had closing shift during peak season, you weren't allowed to go home until everything was organized (around 1 am)

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good discount and good coworkers

Cons

over worked by upper management

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