1.0
21 May 2010
Current employee
Norman, OK
Recommend
CEO approval
Business outlook
Pros
Sitel is good if you need a specific work schedule, or something temporary, like if you need a little bit of income in between jobs.
Cons
Horrible management, inadequate compensation, constant changes (mostly negative) without prior notification. e.g. Was given opportunity to be in a new Fraud Department. On the first day of training everyone was told they decided against having the new department at our site. If a customer refuses to end a call or is just long winded and your call goes through your break, you loose your break! Also it counts against you stats witch are used to determine your annual raises.