Very rigid localised culture, Not welcoming for non-tamil speaker - Product Developer Freshworks Employee Review

2.0
17 Sept 2015
Recommend
CEO approval
Business outlook

Pros

1) A lot to learn and gain valuable experience 2) Flexi timing, no restriction of any kind, ideal for self motivated folks

Cons

1) 90% communication, even work related is in tamil, and seems impossible to change, this issue is not related to Freshdesk, its a Chennai issue, local people wont speak other language. Even management, CEO, HR people talk in tamil all the time, so u cant expect any thing from employees. 2) Moderate salaries, not so great for exceptional talents. You ll be measured less, unless u explicitly ask for more. 3) Free food is good perk, if you are okay with sambhar rice.

Explore other reviews about Freshworks

5.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good culture to work here,

Cons

Location is quite far, travel is tedious

avatar
Freshworks Response
3mo
Thanks for the review--we think it's pretty fun here too! Best of luck on what's next.
2.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Mostly good salary/benefits - Nice office - Some decent coworkers

Cons

If you have to do mass layoffs of hundreds of employees every 18 months, leaders need to look in the mirror to find the true problem with the business. Because it's not the competent people that actually get things done that are being laid off with no warning and limited severance. Don't expect any job security here. Also: - Still behind on certain benefits (extremely limited 401k match and bad expense policies not in line with US standards) - Work life balance is hard with large teams in both India and the US - Some employees who have been here 10+ years are completely unresponsive and largely incompetent but still get raises, promotions, and aren't ever scrutinized by leadership. The politics game runs deep here.

4
See reviews by: Helpful|Rating|Date|All