Good pay but suffers from micromanagement and poor balance - Customer Service Representative (CSR) GEICO Employee Review

2.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Good money, you can do overtime for extra money

Cons

Micromanage, clocking you for every bit of time that you have. Clock in and out system for everything even the bathroom. Crazy schedules . No work life balance

Explore other reviews about GEICO

5.0
23 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The job offered good money

Cons

The job overworked sometimes overtime

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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